Intuit has downsized its workforce by 17 percent, equivalent to approximately 3,000 positions globally, in a bid to streamline operations and prioritize key areas such as AI. CEO Sasan Goodarzi, in an internal email on Wednesday, emphasized the company’s efforts to simplify its structure for improved growth and the achievement of three major objectives, including expanding their “AI-native platform.”
The communication highlighted the necessity to swiftly provide customers with unparalleled benefits through a blend of data, AI, and human expertise. Intuit’s strategic plan involves trimming management layers, reducing redundant roles, and phasing out offices in Reno, Nev., and Woodland Hills, Calif.
Furthermore, the company intends to scale back investments in Mailchimp and optimize synergy between TurboTax and Credit Karma following their integration. Although specific details on the Canadian impact were not disclosed, Intuit had confirmed previous job cuts affecting 1,800 employees, including the closure of its Edmonton office in a previous restructuring.
As of July 31, 2025, Intuit had a workforce of approximately 18,200 employees across seven countries. Affected employees were notified promptly about the changes in their employment status. This move aligns Intuit with a series of recent layoffs announced by various companies, such as Amazon, Block, and Pinterest, with AI being a common factor behind many of these decisions.
Intuit has recently engaged in partnerships with AI startups Anthropic and OpenAI to embed their AI models into its software, enhancing personalized tax, finance, accounting, and marketing services in Claude and ChatGPT. The layoffs were executed just before Intuit unveiled its third-quarter results, projecting an increase in annual revenue to a range of $21.34 billion US to $21.37 billion US, up from the initial estimate of $21 billion US to $21.19 billion US.
The restructuring will incur approximately $300 million US in charges for Intuit, as reported by Reuters.